Scott C. Kihoi is a seasoned executive with over 20 years of exceptional leadership in healthcare administration, specializing in transplant services and clinical quality outcomes. Currently serving as the Executive Director of Transplant Services at Loyola Medicine, a Member of Trinity Health & Loyola University in Maywood, IL, Scott oversees the strategic direction and daily management of solid organ transplant programs. His role encompasses program design, implementation, workforce management, strategic planning, financial oversight, and ensuring compliance with regulatory standards. Working closely with the Executive Medical Director, Scott leads an integrated, multi-disciplinary center for transplant programs at Loyola University Medical Center.
Scott’s career is marked by significant achievements. At Loyola Medicine, he introduced and implemented a tiered quality and outcomes program aligned with hospital and system strategic goals. He spearheaded the establishment of a transplant task force involving two Trinity Health System hospitals, fostering collaboration on financial, clinical, strategic, research, and quality initiatives. His leadership extends to facilitating the monthly Transplant Leadership Council, which includes department chairs, division heads, operations managers, medical directors, and financial administrators.
Prior to his current role, Scott held pivotal positions at Northwestern Medicine & Northwestern University in Chicago, IL. As the System Operations Manager for Transplant Revenue Cycle and Program Director for Transplant Administration at Northwestern Memorial Hospital, he ensured seamless patient access, benefit verification, financial counseling, and case management. Scott played a crucial role in reviewing existing transplant agreements and negotiating strategic contracts with payers and transplant networks. His efforts led to timely responses to UNOS, ASBMT, and payer/network centers of excellence participation requirements.
Before joining Northwestern, Scott served as the Vice Chairman of Quality at the Knight Cardiovascular Institute and Administrator of Cardiothoracic Surgery, Vascular Surgery, Cardiac Transplant, and Managed Care at Oregon Health & Science University. There, he managed complex divisions comprising faculty surgeons and support staff, overseeing financial operations, resource allocation, and alignment with clinical, academic, and research objectives. His leadership was instrumental in expanding cardiac surgery services, enhancing surgical volume by 40% annually through strategic affiliations with community hospitals.
Scott’s career journey began at Rush University Medical Center in Chicago, IL, where he excelled as a Performance Improvement Consultant in Quality, Safety, and Accreditation. He led initiatives to improve patient care processes, reduce code blue response times, and implement infection prevention strategies. His contributions included facilitating accreditation activities and supporting quality improvement projects across multiple clinical departments.
Educationally, Scott holds a Master of Science in Healthcare Quality and Patient Safety from Northwestern University. His academic background includes a Bachelor of Arts in Speech Communication from the University of Hawaii, where he specialized in conflict resolution strategies and compliance gaining tactics. Scott’s commitment to professional development is reflected in his memberships in the American College of Healthcare Executives (ACHE), the Association of Academic Surgical Administrators, and other healthcare management organizations.
Scott C. Kihoi’s career exemplifies a relentless pursuit of excellence in healthcare administration, characterized by strategic vision, operational acumen, and a steadfast commitment to improving patient outcomes and organizational performance.
Character: Scott Kihoi demonstrates integrity and commitment in his leadership roles, fostering trust and accountability among teams.
Knowledge: With extensive expertise in healthcare management and quality improvement, Scott Kihoi applies deep understanding to drive innovative solutions and achieve operational excellence.
Strategic: Scott Kihoi strategically aligns transplant programs with organizational goals, implementing effective initiatives that enhance patient care and operational efficiency.
Communication: Scott Kihoi excels in communication, fostering collaboration across multidisciplinary teams and stakeholders to achieve shared objectives in healthcare delivery and quality improvement.
