Mark S. Campbell is a seasoned Global Strategic Sales Leader for Enterprise Technology Solutions, with a wealth of experience in leading account teams dedicated to large strategic clients across diverse industries. Based in Charlotte, North Carolina, Mark has developed a proven track record of building profitable relationships with Fortune 500 companies, particularly within the Banking and Financial Services sectors. His expertise extends to Retail, Utilities, and Manufacturing, showcasing his ability to adapt and thrive in various business environments. Mark’s extensive experience positions him as an ideal resource for organizations striving to improve sales strategies and processes to increase penetration within Fortune 500 accounts.
Mark’s career is marked by a series of strategic leadership roles, culminating in his most recent position as Global Account Manager at Elastic, where he served from August 2021 to August 2023. In this role, he led the Elastic Strategic Account team covering select clients in the Banking / Financial Services Industry. His responsibilities included managing sales efforts for the full Elastic software portfolio, focusing on Data Analytics, AI-enhanced Search, Observability, and Cybersecurity. Notably, Mark successfully orchestrated complex, multi-million-dollar sales opportunities across various accounts. His ability to interface with both business and IT executives across multiple lines of business, including Global Banking and Markets, Retail Banking and Global Information Security, underscores his diverse industry expertise and exceptional relationship management skills.
Prior to his tenure at Elastic, Mark served as a Global Account Director at SAP from March 2018 to August 2021. In this capacity, he managed one of SAP’s key strategic customers, a top Global Bank. Mark’s role encompassed the entire relationship across all SAP products and services, focusing on developing and executing a strategic business and technology roadmap in collaboration with C-Level decision-makers. His efforts led to over-attainment of sales targets and successful portfolio renewals, reflecting his commitment to driving business growth and enhancing customer satisfaction.
Mark’s professional journey within the enterprise software space, began at CA Technologies (now a Broadcom company), where he held the position of Strategic Account Director from May 2001 to March 2018. Here, he employed a consultative sales approach to engage with VP and C-level clients, delivering software solutions in areas such as Digital Transformation, Cybersecurity, IT Automation and Infrastructure Management. During his tenure with CA, Mark managed several large Strategic Clients across multiple industries including Banking, Insurance, Retail, and Utilities. His dedication to aligning client needs with technological advancements enabled him to consistently exceed revenue targets and contributed to high customer satisfaction levels.
Earlier in his career, Mark developed broad experience and business acumen while serving as a Director of Global Corporate and Investment Banking at Bank of America, from 1990 to 2001. In this role, he provided strategic financial advisory services to Fortune 500 clients, focusing on mergers and acquisitions, debt and equity capital markets, and financial restructuring. His extensive experience in the financial sector equipped him with the skills to navigate complex business challenges and develop comprehensive financial strategies to support overall corporate goals and strategic growth initiatives.
Mark’s professional foundation was built during his tenure at Electronic Data Systems Corp. (EDS) as a Systems Engineer and Account Manager from 1985 to 1989, where he contributed to the design and implementation of large-scale business applications for General Motors.
Mark holds a Bachelor of Science degree in Business Administration and Marketing from Appalachian State University, where he graduated cum laude and received an academic scholarship. His extensive training includes completion of the SAP Digital Elite Academy, the CA Technologies Leadership Development Program, the EDS Systems Engineer Development Program and ITIL Foundation certification. Mark is also the holder of SEC Series 7 and 63 securities licenses (currently inactive), demonstrating his commitment to professional development and industry expertise.
With his blend of strategic insight, extensive experience, and unwavering dedication to client success, Mark continues to make significant contributions to the field of global strategic sales leadership, driving growth and fostering innovation in the organizations he serves.
Character: Mark is known for his integrity and dedication, consistently building trust and fostering strong relationships with clients and colleagues alike.
Knowledge: With extensive experience across various industries, particularly in Banking and Financial Services, Mark possesses deep expertise in strategic account management and development of comprehensive sales strategies based on solution selling. Mark also has experience in leveraging partnerships to provide joint, turn-key solutions to ensure client success. Technology partners such as EY, Accenture and Deloitte are among the many companies that Mark has built successful partnerships with during his 23+ years in enterprise technology sales.
Strategic: Mark excels in developing and executing strategic business and technology roadmaps, leveraging his ability to align client needs with organizational goals for mutual success. His knowledge also includes design of sales organizations, teams and processes for optimal performance.
Communication: His exceptional communication skills enable him to effectively engage with C-Level executives and diverse teams, facilitating collaboration and driving customer satisfaction as well as peak sales performance.
