Doug Shannon stands at the forefront of digital transformation and enterprise automation, leveraging over two decades of IT and advanced technology experience. As a Global Intelligent Automation and GenAI Leader, Doug has established himself as a pioneer in driving innovation, operational excellence, and strategic vision across global organizations. Recognized among the Top 50 Intelligent Automation Leaders and twice awarded as a Top 25 Thought Leader in 2024, he continues to shape the future of intelligent automation and generative AI. Doug is also a proud member of the Forbes | Technology Council, contributing his expertise to a network of global technology leaders.
Doug’s career is characterized by a unique ability to blend technical expertise with transformative leadership. He is the creator of groundbreaking frameworks such as the GAAA Model (Gauge, Analyze, Automate, Adapt) and the SODOTOLO Framework (See One, Do One, Teach One, Learn One), which empower organizations to evolve and sustain continuous growth. His leadership has propelled the development of self-healing automation systems and multi-agent frameworks, setting new benchmarks in digital transformation.
As the Global Intelligent Automation Manager, Doug oversees automation platforms and RPA frameworks across 66 countries. He spearheads initiatives that align technology with business goals, optimizing workflows, and driving sustainable growth. His innovative contributions include leading automation Centers of Excellence, collaborating with offshore teams, and integrating AI-powered solutions to enhance operational performance.
Doug’s core competencies span Enterprise Robotic Process Automation (RPA), artificial intelligence (AI), agile project management, enterprise architecture, and risk analysis. His ACT Leadership Model (Alignment, Clarity, Transparency) exemplifies his ability to foster collaboration and inspire teams toward achieving shared goals.
Doug’s influence extends beyond corporate boundaries. He serves as a Gartner Peer Community Ambassador, sharing insights with global thought leaders. As a council member for the VOCAL and Theia Institute, Doug contributes to shaping the future of AI ethics, cybersecurity, and customer-centric strategies. He also co-hosts InsightAI, a YouTube series offering expert perspectives on the latest AI innovations.
In addition to his professional roles, Doug actively mentors and advises on cutting-edge AI and SaaS platforms, helping companies maximize ROI and mitigate AI risks. His advisory roles with stealth startups and participation in the Intelligent Automation Congress underscore his commitment to advancing technology for a better future.
Doug holds a postgraduate certificate in Artificial Intelligence for Leaders from the Texas McCombs School of Business and a B.S. in Information Technology Systems Management from Wayland Baptist University. His mission is to build autonomous enterprises by integrating strategic vision, innovative frameworks, and intelligent automation, ensuring businesses retain their intellectual property and thrive in an ever-evolving landscape.
Character
Doug Shannon exemplifies integrity, resilience, and visionary leadership, fostering trust and inspiring teams to achieve transformative results in the rapidly evolving world of intelligent automation.
Knowledge
With extensive expertise in AI, RPA, and digital transformation, Doug leverages innovative frameworks and deep technical acumen to drive enterprise-wide technological advancements and operational excellence.
Strategic
Doug’s strategic vision empowers organizations to embrace change, align business goals with cutting-edge automation, and build scalable, future-proof solutions for global success.
Communication
A compelling speaker and thought leader, Doug communicates complex ideas with clarity and precision, engaging diverse audiences and fostering collaboration across global teams.
