“Leadership Thrives Where Stability Meets Vision.”
Curtis Broom is a transformational technology leader whose career spans nearly three decades across site reliability engineering, cloud architecture, DevOps, and large-scale platform modernization. Recognized for his calm command in complex technical environments, Curtis has built his reputation on stabilizing organizations during periods of rapid growth, transition, and digital acceleration. His leadership philosophy is centered on operational clarity, collaboration across disciplines, and cultivating high-performing engineering cultures rooted in trust, accountability, and continuous improvement.
From his earliest roles as a software engineer to his rise as a Senior SRE Manager for Pearson, Curtis has consistently demonstrated an uncommon ability to unify teams, elevate systems maturity, and turn fragmented technical ecosystems into resilient, scalable platforms. His journey reflects a deep technical foundation enhanced by a natural talent for leadership—one that empowers teams, influences strategic decision-making, and strengthens organizational reliability at every level. Throughout his career, he has merged hands-on engineering expertise with executive-level insight, guiding global teams through architectural evolution, cloud transformations, and operational risk management with precision and foresight.
As Senior Manager and later Senior SRE Manager at Pearson, Curtis led multiple globally distributed SRE organizations responsible for mission-critical education platforms supporting millions of users. His leadership ensured 99.99% availability across major digital products while aligning a $20M cloud operations portfolio with clearly defined reliability objectives. Under his direction, Pearson’s engineering ecosystem matured dramatically—observability systems were consolidated, CI/CD pipelines modernized, incident response standardized, and technical debt reduced through thoughtful automation and architecture redesign. His work not only improved operational stability but also strengthened cross-functional partnerships, uniting Product, Security, and Development teams under a shared reliability and risk framework.
One of Curtis’s most powerful contributions has been his ability to guide organizations through transition. During major vendor turnover, he successfully rebuilt and retrained critical engineering staff in record time, cutting onboarding durations by 50%. He also led large-scale modernization efforts, including the integration of New Relic, PagerDuty, and multi-tenant Grafana ecosystems, which significantly reduced noise, redundancy, and incident detection time. These achievements reflect a hallmark of Curtis’s leadership: understanding not just the technical landscape, but also the people and processes needed to sustain long-term operational excellence.
Curtis’s earlier experience established the versatility and breadth that define his leadership today. From architecting CI/CD frameworks at F&I Express to advancing observability and DevOps discipline at SoftLayer and Speed Commerce, he developed a well-rounded understanding of infrastructure, development workflows, and enterprise-scale platform operations. He played pivotal roles in accelerating deployment cycles, optimizing database architectures, and designing secure, automated cloud environments across AWS, Terraform, Docker, Kubernetes, and a variety of languages and data stores. His technical credibility allows him to bridge strategy with implementation—guiding teams not only on what to build, but how to build it with reliability and efficiency at the forefront.
Entrepreneurial by nature, Curtis extended his passion for growth and mentorship into IT Career Coaching, LLC, where he spent years helping professionals elevate their confidence, technical readiness, and career direction. His coaching philosophy mirrors his leadership style—empowering individuals through clarity, structured development, and alignment of personal and professional goals. This commitment to service and empowerment carries into every organization he supports, reinforcing his belief that technical ecosystems are strongest when the people behind them are supported, equipped, and inspired.
Beyond his professional achievements, Curtis’s life has been shaped by meaningful service and community involvement. A U.S. Army veteran with an honorable discharge, he carries forward the discipline, integrity, and resilience cultivated during his military service. He has also served in multiple volunteer leadership roles, including board service for nonprofits and significant involvement in community outreach and church programs. These experiences underscore his dedication not only to organizational success but also to uplifting others and strengthening the communities around him.
Curtis’s value as an executive leader extends far beyond technical mastery. He is a stabilizing force during disruption, a strategic thinker amid complexity, and a mentor who champions team growth and psychological safety. His expansive background enables him to advise organizations on cloud modernization, resilience engineering, AI governance, incident management, and organizational transformation. He brings a grounded, human-centered perspective to boardrooms and leadership teams, helping companies navigate uncertain digital landscapes with confidence, clarity, and purpose.
Today, Curtis continues to leverage his 27 years of experience to help organizations advance into their next stage of maturity. Whether guiding decision-makers through risk-aware innovation, shaping reliability-driven engineering cultures, or advising on strategic cloud and AI adoption, he remains committed to delivering enduring impact. Curtis is particularly drawn to opportunities where collaboration, constructive leadership, and operational excellence are valued—organizations ready to evolve, adapt, and build systems and teams capable of thriving for years to come.
At the core of Curtis’s professional identity is an unwavering belief in teamwork, stability, and intentional progress. He brings a steady hand to environments characterized by complexity and change, and he excels in transforming unstructured operations into cohesive, resilient, and forward-looking ecosystems. With a career marked by technical depth, strategic leadership, and the humility of service, Curtis stands as a uniquely qualified executive prepared to contribute meaningfully to any organization seeking clarity, reliability, and sustainable growth.
Character:
Curtis leads with integrity, humility, and a steadfast commitment to doing what is right for both people and the organization. He consistently demonstrates resilience in the face of challenges, drawing on his military roots and years of operational leadership. His decisions reflect a strong moral compass grounded in service, empathy, and accountability.
Knowledge:
Bringing nearly three decades of expertise spanning cloud engineering, DevOps, SRE leadership, and large-scale platform modernization. His breadth of technical mastery is matched by a deep understanding of organizational dynamics and cross-functional alignment. He continuously advances his knowledge through certifications, emerging technologies, and hands-on leadership in complex global environments.
Strategic:
Curtis excels at connecting long-term objectives with practical execution, ensuring organizations achieve both innovation and stability. He anticipates risks before they surface and builds operational frameworks that enhance resilience across teams and systems. His strategic approach balances velocity with governance, helping companies grow sustainably while maintaining reliability.
Communication:
A clear and influential communicator who bridges technical and non-technical teams with ease. He conveys complex concepts in a way that enables clarity, alignment, and confidence across stakeholders. His leadership style centers on open dialogue, expectation-setting, and fostering environments where collaboration thrives.
