Alex A. Pilkington, MS-MSL, a distinguished Chief Operating Officer based in Philadelphia, stands out as a dynamic and growth-focused executive with a track record of success in scaling start-ups to thriving enterprises. Recognized for his future-oriented mindset and holistic integration approach, Alex is a servant leader who emphasizes customer experience, operational excellence, and bottom-line profit improvements.
In his role as COO/Integrator at the IM ABLE Foundation, a non-profit organization serving individuals with physical, cognitive, and behavioral challenges, Alex leads day-to-day operations, achieving an impressive 165% growth year-to-date. His strategic initiatives include expanding the foundation’s footprint, restructuring the business model, and implementing cutting-edge technology to enhance efficiency.
As a Fractional COO and Business Advisor, Alex showcased his versatility by executing ownership exits and transitions for law firms, designing exit strategies for for-profit businesses, and co-developing a Leadership Development Mastermind program with We Empower Leaders LLC. His impact extends to various sectors, providing executive coaching, organizational development, and growth strategy planning.
During his tenure as Chief Strategy Officer at Three Six Zero Leadership, a Veteran Owned Leader and Team Development Start-Up, Alex played a pivotal role in establishing core functional business models, implementing HR practices, and driving marketing and sales expansion strategies.
As a Senior Business & IT Alignment Strategist Executive at BB&T Corporation, one of the largest banks in the U.S., Alex demonstrated leadership up to the C-level suite, advising on operational insights, culture, and integrated strategy. His contributions included forming an Enterprise Office of Strategy Management & Governance and developing StratEX funding pools to ensure critical strategies were implemented.
In his role as COO at Wealth Protection, a national financial services company, Alex executed a national growth strategy, opening six new facilities in four states in three years. His technological initiatives reduced operational expenses by approximately 35%, enhanced automation, and increased organizational capacity.
As the CEO/Founder of Quest Networking Solutions Inc., Alex bootstrapped the technology services and management consulting firm, growing it to $12 million in revenue in five years. Notably, he led the Board of Advisors, positioning the company for acquisition in 2011 for $21.75 million. Currently Alex is the board president at CPENGROUP, https://cpengroup.wildapricot.org/. He looks forward to making a difference for them during his time as president.
Alex’s educational journey includes a Master of Science in Management, Strategy & Leadership from Michigan State University, complemented by a Project Management Certificate from Boston University and a Bachelor of Science in Business Management from the University of Phoenix. His military experience in the United States Army Rangers reflects his commitment to discipline and leadership.
Engaged in professional associations and volunteering efforts, Alex contributes to the Association for Strategic Planning, Strategic Management Society, Greater Philadelphia Veteran Network, and more. As an entrepreneurial ambassador for Bunker Labs in Philadelphia, he continues to inspire and support fellow veterans in their business endeavors.
In summary, Alex A. Pilkington’s multifaceted career underscores his role as a strategic and growth-focused executive, adept at leading organizations through operational enhancements, strategic planning, and transformative growth initiatives.
Character: Alex A. Pilkington exemplifies strong character through his dedication to growth-focused leadership, commitment to inclusivity, and a servant-leader approach in various executive roles.
Knowledge: With a Master of Science in Management, Strategy & Leadership and a proven track record across diverse industries, Alex possesses extensive knowledge in operations, strategy, technology, and organizational development.
Strategic: Alex showcases strategic acumen by spearheading transformative initiatives, restructuring business models, and driving sustainable growth in roles such as COO, Fractional COO, and Chief Strategy Officer.
Communication: Known for effective communication, Alex fosters trust and collaboration through open communication, whether leading high-performance teams, advising C-level executives, or implementing marketing and sales expansion strategies.