Doug Shannon is a globally recognized leader in intelligent automation and generative AI, with over 20 years of expertise driving digital transformation and operational excellence across international enterprises. As a trailblazer in automation strategy, Doug has pioneered influential frameworks such as the GAAA and SODOTOLO models, empowering organizations to innovate, adapt, and scale sustainably. His role as Global Intelligent Automation Manager spans 66 countries, where he integrates AI-powered solutions to align technology with business goals. A Forbes Technology Council member and multiple award-winning thought leader, Doug also serves as a mentor, advisor, and ambassador, actively shaping the ethical and strategic discourse surrounding AI and automation worldwide.